Current Vacancies
Technical Sales Support Manager
Based at Deben’s manufacturing site in Suffolk UK https://deben.co.uk/contact/
Reporting to Sales and Marketing Director
Objectives / Purpose of role:
- The Technical Sales Support Manager will be customer facing and support the sales process with technical understanding of both OEM products and applications
- Be the interface between Sales and Engineering for product enquiries and new product launch processes
- Provide technical / product support to worldwide sales enquiries – managing configuration knowledge and understanding
- Simplify the front-end processes by establishing responsive and accurate answers to the technical aspect of sales enquiries
- Support the maintenance and creation of sales collateral with focus to the value proposition for products and customers – i.e. to help OEM / Agents and customers see and understand the benefits of our products and services
- Key contributor to customer facing brand awareness activities e.g. social media
- Provide input to the business regarding the competitive landscape and transposing against our own product range to identify strengths, weaknesses, opportunities, and threats
- Through customer feedback, develop product requirement specifications for new product development opportunities, and contribute to business development cases
- Provide input into product management conversations
- Be the interface between Sales and Operations for managing deliveries expectations
- Represent Deben UK at Meetings and Conferences worldwide.
Updated: 25th April 2023
Thank you for taking the time to visit our vacancies page if you are interested to find out more about this role please email [email protected]